SURFspot Magento 2 best practice
SURFspot is part of SURF, a cooperative association of Dutch educational and research institutions where members join forces. Within SURF, universities, universities of applied sciences, vocational education institutions, university medical centers, and research institutions collaborate to procure or develop the best possible digital services and to promote knowledge sharing by continuously innovating. The members own SURF.
What does SURFspot do?
Since the year 2000, SURFspot has taken over the distribution of software licenses from various educational institutions. This has allowed staff and students to continue using software with educational discounts in an accessible way. Over the years, SURFspot has continuously expanded its ICT range, including software products, hardware, and online learning resources.
Through SURFspot.nl, you can get discounts on Apple products and laptops from brands like Lenovo, HP, and Asus. For a sustainable choice, such as a smartphone or tablet, we also offer refurbished products. Additionally, you can get high discounts on software such as Microsoft Office, Adobe Creative Cloud, and antivirus software. With SURFspot’s student discounts, you can secure great deals throughout the academic year, ensuring you never overpay for your study essentials.
Challenge for SURFspot
SURFspot is a Twinkle 100 webshop based on the Magento 2 platform. It operates within a complex infrastructure and backend processes. Since many educational and research institutions depend on SURFspot, having a secure and stable Magento 2 platform is extremely important.
At the same time, the webshop is continuously optimized to benefit its visitors and users. Key challenges for SURFspot include manageability, security, predictability, and risk management.
In all these years, Zeo is truly the first company with whom we have established a structured management and development process. The highly desired outcome is that every month, on the exact same day, the sprint for that month is released. They do this without downtime and early in the morning, another advantage of working with a team in a different time zone. Predictability, reliability, and quality are key for us, and Zeo delivers that every month.”
Carl Goedhart, product owner Surfspot
Approach and Collaboration
Security
Manageability
Web development is highly manageable through strict pipeline and branch management. The QA team tests 100% of the tickets before they are sent to the client for acceptance.
Predictability
The management and development process is tightly and transparently managed by the SCRUM master. The monthly release date is met with 100% accuracy, and deployments are executed without downtime.
Risk Management
Software tools immediately identify and report bugs, allowing the Magento team to take swift action. Automated testing ensures that critical processes are tested daily without requiring manual intervention.
On the other hand, SURFspot is highly motivated to implement conversion optimizations and improve user experience. In addition to CRO testing, it was decided to implement a Hyvä frontend. The challenge was to stay as close to the standard as possible while fully accommodating stakeholder requirements.
SURFspot and Zeo hold weekly progress calls at the operational level and monthly evaluation meetings at the tactical/strategic level.
Results of the Collaboration
- A secure, fast shop with manageable development at the lowest risk
- Zero incidents in the primary process in 2024, underscoring the development quality of the senior team
- The Hyvä frontend has significantly improved site speed and added new features to enhance the user experience
- A highly predictable process
- A strong collaboration with both professionalism and a sense of humor
Groei realiseren we samen
Om de beste resultaten te behalen voor onze klanten, werken we samen met toonaangevende partners binnen de digitale marketingwereld. Onze strategische partnerships stellen ons in staat om altijd gebruik te maken van de nieuwste technologieën, inzichten en tools om campagnes te optimaliseren en resultaten te maximaliseren.
Een greep uit onze partners: Channable, Cookiebot, Bigshopper, Product Hero
